Privacy Policy

Last updated: January 2025

Information We Collect

We collect information you provide directly, including email addresses for our newsletter, names for gated content, and any other information you voluntarily submit.

How We Use Your Information

We use your information to:

Send newsletters and health information updates
Provide access to gated content and resources
Improve our website and services
Respond to your inquiries

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences at any time by clicking "Cookie Settings" in the footer.

Types of Cookies We Use

Essential Cookies (Required)

These cookies are necessary for the website to function properly. They include:

jpa_cookie_consent - Stores your cookie preferences
funnel_session - Maintains your session during multi-step forms
jpa_unlocked - Remembers content you've unlocked

Analytics Cookies (Optional)

These cookies help us understand how visitors use our website so we can improve it. We use:

Google Analytics 4 - Tracks page views, session duration, and user interactions
Fingerprint.com - Device identification for fraud prevention and session continuity

Marketing Cookies (Optional)

These cookies are used to deliver relevant advertisements and track campaign effectiveness. They may be set by our advertising partners.

Referral Tracking

We use a cookie (jpa_ref) to track referral codes from links shared by our community members. This helps us reward users who refer others to our content.

Third-Party Services

We use third-party services for email delivery, analytics, and hosting. These services may collect data according to their own privacy policies.

Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure.

Your Rights

You may unsubscribe from our newsletter at any time using the link in any email. To request deletion of your data, contact us at privacy@jointpainauthority.com.

California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

Right to Know: You can request disclosure of the categories and specific pieces of personal information we have collected about you.
Right to Delete: You can request deletion of your personal information, subject to certain exceptions.
Right to Opt-Out: You can opt out of the sale of your personal information. We do not sell personal information, but you can manage tracking preferences via "Cookie Settings" in the footer.
Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, contact us at privacy@jointpainauthority.com. We will respond to verifiable requests within 45 days.

Do Not Track Signals

Our website responds to browser "Do Not Track" signals. When enabled, we will limit tracking to essential functions only. You can also manage your preferences using the "Cookie Settings" link in the footer of any page.

Changes to This Policy

We may update this policy from time to time. We will notify you of any material changes by posting the new policy on this page.

Contact

Questions about this policy? Contact us at privacy@jointpainauthority.com.