Real experiences from patients across 18 healthcare providers in the Chicago area. Filter by provider, rating, or sentiment to find reviews that matter to you.
"My care at American Hip Institute has been very personalized. I feel that I am treated as more than just a patient here, but rather as a person."
"Not only were they experts in the robotic, anterior approach hip replacement that I wanted, but they made me feel at ease about surgery itself. Just hours after arriving home after surgery, I was up and walking!"
"After one right hip scope and two left hip scopes, I am pain-free. I do not believe I would have followed the same life path if I had not achieved pain relief."
"Really great experience with Dr Tambar today. He asked many questions, got a full history, offered confidence and clarity, and was open to all my questions and concerns."
"Dr. Tambar is calm and a true listener. My visits with him have never felt rushed. He takes time to understand what you are feeling - physically, mentally and emotionally."
"I had PRP in my knee about 9 years ago and got total relief from my arthritis pain for over 9 years. I am looking forward to the after part where my pain is gone again."
"Dr. Shivani Chadha is very professional and cares about what issues you are dealing with. She has helped me with my knee pain. I highly recommend her."
"I would recommend Chicago Pain Relief to anyone who is experiencing pain. Highly recommend Dr. Chadha. Hard to find such honest and professional service."
"Thank you for giving me back my pain free walk."
"I truly believe the cortisone shot was a big reason that I was able to complete the Marathon. May your staff continue to be a blessing to your patients!"
"I cannot thank Georgia enough, because she sensed my apprehension and held my hand during the procedure. She was so comforting! Georgia is an outstanding reflection on IBJI."
"Amazing staff. So kind and courteous. They were able to get me in as a walk in within 30 mins and X-rays. The front desk is amazing."
"Dr Marc fixed me and I have been walking since day 6 of the surgery! I have nothing but very high regards for Dr Marc and his team...they are all wonderful human beings."
"Amazing doctors, all with incredible bedside manner. They truly treat you as a person, with real life issues. They also have a fantastic helpful staff."
"Dr. Prunkis went over all options, and WE decided what was best treatment moving forward. I felt at ease, which is not always the feeling when dealing with pain doctors."
"This place literally changed my life! My knees thank you all!"
"I feel like I do not even need to consider knee replacement anymore because this worked for me. The staff was awesome and welcoming."
"This treatment has lasted me over 8 years and now I am back for a second round. Grateful for the service and staff."
"I cannot believe how well this treatment works and everyone is so efficient that I am in and out in 20 minutes. My right knee is getting gel treatment and the pain is gone. I can ride my bike 40 miles."
"I GOT MY KNEES DONE. The staff is Awesome! They are pleasant and Doc Hana has a sense of humour. I can sleep at night with no pain and my walking has improved."
"For the first time in years I was able to play a round of golf, truly pain-free."
"It was not painful at all. 10-15 minutes and I was done. Dr. Kang listened to me and got me in right away."
"If doctors offices had TSA PreCheck this is how they would work. Advocate medical group could take a few things from this office in efficiency."
"I am not sure why the reviews are bad. I have had excellent care there in the last 10 years. All nurse practitioners are also excellent."
"Dr. Leonard is an excellent doctor who takes the time necessary with each patient. You never feel rushed. Dr. Leonard does not push surgery and would like to see you heal naturally."
"I knew that Dr Levine was the second best hip doc in the nation. The surgery and recovery was smooth. Very professional staff."
"Kyle Pilz who is truly amazing. Kyle is the only one I want to perform my injections. Extremely professional and makes you feel so comfortable."
"Tremendous surgeon and is extremely well respected for his expertise shoulder and elbow area. I recommended him to several friends who travel 3 hours for him."
"I really appreciated the thorough responses, the willingness to fully discuss my options and necessary next steps in the process."
"Everyone is professional and very friendly. Dr. Levi listens and has given me hope for my annoyingly painful shoulder. I totally trust him."
"Dr. Gabriel Levi did the best job I could only imagine. No one can even see my scar and my hand is 99% the same like when I was born. I can continue my job as a hair stylist."
"Dr Sharma and his staff are phenomenal. The practice cares about getting you back to 100%. The team is ABSOLUTELY WONDERFUL! I HIGHLY RECOMMEND!"
"Dr. Sharma was great. He listened well and made me feel comfortable with the procedure. The cortisone injection into my spine relieved my nerve pain completely."
"My left knee is bone on bone and I am tired of getting injections. Easily the best discovery I could have ever made. Thank You."
"Since coming to the office, my life has been turned upside down. I have had a wonderful treatment experience. The staff has gone beyond the call of duty."
"Dr. Tymouch is simply the best! Cured my chronic plantar fasciitis in a month with a combo of laser, ultrasound, and a shot! Office is clean, no wait."
"Dr. Tymouch is an incredible doctor! He helped me relieve my knee pain with injections and it worked wonders!"
"I have been going to Pinnacle Pain for over ten years and I have been very happy with the outcome."
"I receive the best care by doctors that actually listen and genuinely care."
"Dr. Jain, Dr. Rosania and the Physician Assistants at Pinnacle Pain Management have helped me a great deal to manage my pain and to be able to function well. They have given me back my quality of life."
"I would highly recommend them to anyone. They genuinely care about finding the source of and relief for your pain. They are never dismissive and do not give up on you."
"Dr. Dasgupta has been a welcome revelation; his knowledge, willingness to try different treatments until we found ones that worked, and most importantly his commitment to understanding my injury. In 15 years of this, he has provided the first real non-narcotic relief."
"I could not walk up and down stairs, I could not ride a bike, and I could not dance. Last night I danced. I am walking, I am back on weight machines."
"I recommend it above surgery any day, because you do not have to wait three months to feel the difference, you really feel it pretty soon after."
"My voice raised and upset when this was THEIR 3rd reschedule of the procedure. I never once swore at staff but I did told them how truly unprofessional they were. In 30 years had never been treated so poorly."
"After all that. the procedure FAILED and injection did not work. After all that you would think they would follow up or get call from DR Jain. But NOPE got call from my referral source."
"Too bad you can't give a negative rating. Unless you want to end up in critical care at the hospital, don't trust this staff with your care."
"She had to wait months for treatment while in severe pain. She was told to go to rehab before surgery. They let you suffer."
"Illinois Bone & Joint Institute has an average rating of 2.8 from 340 reviews. The rating indicates that most customers are generally dissatisfied."
"They screwed up and now I can't walk or play like I used to. Serious downgrade on my quality of life. Rush won't send me my medical records."
"Simon Lee screwed up my toe surgery. I now can't even mow my back yard without pain, and walk down stairs sideways. Billing also double-billed me."
"The contract included a $2000 charge I may have to pay out of pocket. Then they sent me to collections. Due to deceptive nature I paid $2000 when another provider would have charged zero."
"After 2 of 5 scheduled treatments, plaintiff saw no benefits and developed shoulder pain so severe it kept her up at night and forced her to start wearing an arm sling."
"QC KINETIX IS A SCAM! My mother heard of treatment from radio ad. After consultation and treatment recommendation, we sought second opinion. QC then blackballed her by charging $10,000 to credit card company GreenSky without consent."
"Overall review: QC Kinetix sells unproven biologics that likely have risks and there is no good evidence to support claims. Lack of published clinical research."
"I could tell they really cared about me getting better. Their goal was to ensure I became pain-free, and they took a lot of ownership in me as a patient."
"The office is extremely organized and clean and nurses, P.A. and others make you feel cared for and at ease. Treatment of my left knee has seen remarkable improvement."
"Schedule was a little behind but they kept me updated and was in and out quickly. The next day woke up feeling better than I have in 6 months. Great staff."
"You are a very kind doctor. Thank you for taking time yesterday to explain what happened to my right wrist during a Cortisone shot. I feel so much better just knowing what happened."
"All doctors are friendly but professional. Staff are courteous, helpful and empathetic. They work well with insurance. They use light sedation for procedures."
"I have found that the treatments from the Joint institute have given me great relief in my day to day."
"Staff was wonderful and appointment was time friendly. Best pain relief ever!"
"The wait is not very long, people were already in back being treated, they clearly do not like to keep people in the waiting area and rather get them to a more comfortable room."
"My PT Ronna is amazing and she has helped me gain strength and mobility in order to go back to teaching fitness."
"Dr. Patel took his time very professionally explaining all of my pain management options and testing necessary."
"Decreased my lower back pain and significantly improved my neck pain and neck range of motion. Also gave me the opportunity to meet excellent professionals."
"I have had a very nice experience in the physical therapy area. Alex figured out ways for me to be in less pain. Sarah and Kasia are the nicest therapists. The gel shots have helped."
"Dr. Tymouch was excellent! My sister came to see him. He was able to release pain in her head. He is well versed in many aspects of pain management."
"Pinnacle pain management has been a life saver for me."
"I have been to quit a few Pain Specialists they throw Drugs at you, Pinnacle wants to find solutions and so far they are. Every procedure I have had so far seems to be moving me in the Right Direction."
"Dr. Moten has a great bedside manner. The nurses and office staff have all been pleasant, helpful and professional!"
"I received care at their Cypress, TX facility, and I am about 90% improved compared to my initial condition. While I am not completely healed, I am glad I avoided surgery."
"Very disappointed with their approach. Didn't find out I was out of network until it was time for a copay. Out of network means I would be paying more"
"They want to force a consultation visit. Get all billing codes before agreeing to anything, and call your insurer to confirm coverage."
"I had to demand and told first nurse to get another nurse because she could do it. In mean time she leaves syringe dangled in my arm. The skill level by the staff is rating of Zero."
"Although Dr. Rosania seemed nice enough, the office staff's complete lack of follow through made this an awful experience. They did not return any calls and even faxes for months."
"My husband has a spinal cord stimulator (his second one, actually) that is useless!!"
"Go elsewhere. The reviews below are all accurate. They are dismissive and dont seem to care about patients."
"The customer service here is horrible. Every appointment I've had I've always had to wait at least 45 minutes. They never apologize for the wait."
"A friend referred me here, the Doctors are great, the front staff is horrendous!!! they told me I had to put a credit card on file."
"Finally they get me in for an x-ray and they take an x-ray of the wrong leg. So unprofessional."
"If you want a staff that never returns calls and abruptly cancels an appointment, giving no reason at all, a few days before the appointment you have waited over a month to go to, then this is your place!"
"I've never heard a doc say "I can't help you." Two other hospitals here in Chicago disagreed."
"Why have appointment time if you're always going to be late. They called us back almost 2 hours late for my mother's appointment."
"Suffered extreme knee pain, called to schedule. After 30+ min hold, promised callback. Nothing! Finally auto-call, but no one picked up."
"After wasting my time for a week they wanted to con me out of my money and insurance by forcing a consultation visit when there was 0 need of it."
"They do nothing to strengthen your muscles and joints. All they do is inject pain killers and deaden the back pain. What a worthless place."
"I have absolutely no faith in this medical office. They didn't get ONE THING correct in ANY of the encounters. Given how horrible they were, I canceled the epidural appointment."
"They told me to take Ibuprofen for pain after trigger point injections even though I had epidural in 4 days and should NOT take NSAIDs"
"I was told by the nurse that because I took one 600mg Ibuprofen 9 hours before my appointment, they could not do the procedure. When I asked why not given correct instructions, they said "This has happened a few times now.""
"They said it's our choice if we want treatment or not but we will be paying no matter what."
"Nope you are correct this is a scam, don't back down. There are zero patient trials and outcome data with this treatment."
"The procedure that was performed on over 4 visits did not help."
"Go elsewhere. The reviews below are all accurate. They are dismissive and dont seem to care about patients."
"The customer service here is horrible. Every appointment I have had I have always had to wait at least 45 minutes. They never apologize for the wait."
"A friend referred me here, the Doctors are great, the front staff is horrendous! When I called to make the appointment, I was told I had to put a credit card on file."
"Please do not waste precious time going to IBJI. She had to wait months for treatment while in severe pain. They let you suffer."
"Dr. does not listen to his patients. Has a one idea for treatment that is to fit everyone. Managing pain should not just be steroid injections."
"Stay away! Scam! Insurance not accepted they want to charge you up front! No communication! Run by people that dont care. Go to a real Dr."
"This is very deceptive practice. They just didnt tell me about charges. Just wanted me to get shots and surprise me with extra charges later."
"Terrible! I waited 45 minutes for my appointment while everyone that came in after me had gone in and come out. I was the last one left and still not called in. I finally just walked out."
"Dr. Kunz was probably out the door as soon as he could leave. What happened to patient care? This was the first visit after surgery and I feel some effort should have been put into seeing her."
"If you want a staff that never returns calls and abruptly cancels an appointment, giving no reason at all, a few days before the appointment you have waited over a month to go to, then this is your place!"
"Would not recommend. Avoid this place. There are many alternative options for orthopedic treatments in Chicago."
"This place is a SCAM! They will take your money! The workplace was dirty and employees were rude."
"Worst experience in my entire life. This place is unprofessional, uncaring and disrespectful. Do Not Go Here!"
"The front office personnel are rude, unprofessional, they lie and are irresponsible! They lost the disk with my MRI results."
"Very disappointed with their approach. Did not find out I was out of network until it was time for a copay. Out of network means I would be paying more."
"My voice raised and upset when this was THEIR 3rd reschedule of the procedure. I never once swore at staff. In mean time my pain continues to increase. Not once did they apologize."
"They do nothing to strengthen your muscles and joints. All they do is inject pain killers and deaden the back pain. After the shots, I walked around with a numb back for a day. What a worthless place."
"I have absolutely no faith in this medical office. They did not get ONE THING correct in ANY of the encounters. Given how horrible they were in every aspect, I decided to outright cancel the appointment."
"The staff at QC Kinetix is female. Very attractive staff. Very kind. The procedure that was performed on over 4 visits did not help."
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These reviews are collected from verified patients across multiple healthcare providers in the Chicago area. We show both positive and critical reviews to help you make informed decisions about your care. Names are anonymized for privacy.
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These reviews are from patients who received treatment at various healthcare providers in the Chicago area. Names are anonymized for privacy. Individual results may vary. This content is for informational purposes only and does not constitute medical advice.
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