Northbrook Patient Reviews

"Excellent Treatment. The guy who administered the shots today did an excellent job. I feel totally pain free now. Last week also was excellent. At this rate, at the end of 5 weeks, when I complete the session, I am optimistic that I may be pain free for a very long time."

"My experience with joint relief institution was great. My knees are feeling better again. I am doing more exercises. Then I was before my mobility of walking is getting great. I thank them so very much. I highly recommend them. If you hurting with your knees go see joint relief institution they're great. in Northbrook Illinois.Deborah Watters"

"Dr Arriola is such a knowledgeable Doctor specializing in knee pain. He performs miracles with each visit. With him and their friendly staff, it’s such a pleasure to obtain my treatments there. A+++++ :)"

"They accommodated a change in my schedule, and saw me earlier today for my pain relief injections although they’re not Bears fans 😞they were Cubs fans 😁 🐻 they don’t realize that. a Cub is a baby bear 😀 they took exceptional care of me, and I was able to make it to my other doctors appointment on time! I can already feel no pain in my left knee! My right one is still a little sore but better. See you next week! Thank you 😊"

"The Dr. and his Assistant are excellent. I have allergies and they have been great about treating me, while keeping my complicated medical needs in mind. I will be coming back. My knees are improving, will help prevent a knee replacement."

"I started my knee Gel injections yesterday, being essentially bone on bone with arthritis in both of my knees, I struggle with pain management. I'm not sure what took me so long, but today was the first day in years that I wasn't hindered by knee pain and felt like a million bucks. Today is also the first day I feel as if I could've laced up my skates and played hockey without fear of my knees giving out. Thank you for your help, idk where I'd be if I didn't pick up the phone"

"Had an appointment today and I wasn't expecting to get the injections today. But to my surprise I was able to get them. All of the staff and doctors were fantastic. From the receptionist Sandy to George the X-ray tech, to Michelle the Physicians Assistant and everyone else. All they do here are gel injections. They are the only Institute the focuses solely on injections. I would highly recommend coming here. It is a non-invasive procedure and it takes no time at all. I traveled over an hour and half to get here. It was well worth the trip."

"I called this morning for an appointment because my knee pain (both knees) was getting worse daily. Luckily, I was able to get an appointment on the same day in Northbrook. My expectation was that I would have a consultation only. I first met Sloane who was very kind and explained what to expect during the appointment. Then I saw Allegra (physician's assistant) who listened to my issues, took an xray of both knees and suggested a steroid injection (which they would be able to do today!) I asked about the cost and they came back quickly with answers. I decided on self pay and took the injections. Allegra performed ultrasound guided injections ... no pain whatsoever!! She has an excellent touch. Highly recommend this facility. The Joint Relief Institute is lucky to have these two women on their team. I'm also lucky to have them on my team! Thanks for your help!"

"I am so happy with the results of my knees, I feel like a million bucks now I can do the things I couldn't do before like go for walks, dance and do exercise. I truly appreciate the servicesI received. , for my results. Also the Doctor and ladies from customer service were very nice. Thank You! Thank You!"

"Dr Nick is the dr who gave me my injection. He is very knowledgeable and very friendly. Made me feel at ease right away. Miriam was the assistant. Very knowledgeable also. Great personality and you can tell that she really likes her job. Kiddos to both."

"The receptionist, technicians, and providers are all soooo very nice at the Northbrook clinic. Oh, and I have to mention that they did wonders to relieve the pain on my knees!!"

"I have never felt more at home and cared for by a medical team. Michele their PA was awesome felt extremely comfortable with her. Dr. Hernandez was great. Removed fluid from my knee which helped! Miriam was great! She held my hand so to speak through it all! Thank you team. I had an awesome experience unfortunately I need to see an orthopedic surgeon or I’m sure we would have come up with a great plan of action. Thank you again. I’m able to walk today with little pain and am grateful."

"I love the atmosphere as I walk in and the staff caring and nurturing attentiveness is fantastic. The injections in my knee gave me relief. Now that I am pain free I am able to do squats, walk up stairs without stopping. I even went further I did a 7 miles walk in 2 hrs with no pain. Yay!!"

"Dr. Ariola and His Amazing Team have been the answer to my knee problems. They are understanding of my discomfort and are knowledgeable in finding the best solution in less evasive methods. These less evasive gel treatments are amazing than major surgery! :)"

"My first time here at the Northbrook location. Wow! Very pleasant experience all the way around from the ladies at the front desk, Jess, Mikey, Dr. Arriola and Billing person(sorry I forgot her name). Every person at this place explained everything and answered my questions. I had both knees done and I feel great! Highly recommend because of the people there."

"My experience with Joint Relief Institute (Northbrook) was a great experience! From my first visit to my final treatment I was treated with caring and respectful staff from the beginning. Dr Arriola and the staff were very professional and answered all my questions and helped me with any fears I had. I’m feeling so much better and would recommend them highly!"

"I couldn’t be more pleased w the team of doctors and staff at Jt Relief Institute in Northbrook, Il team! the hyaluronic acid knee injections have taken my knee (bone on bone) pain away. i was told i needed knee surgery im so glad i inquired and tried this first. I was skeptical but it has worked very effectively on my knee. Don’t hesitate to make an appointment."

"Staff is very caring and efficient. Shots have been helpful but still have some pain. Tried a different type of gel this time. I would recommend for anyone who has osteoarthritis to try The Joint Relief Institute. I have referred many people to the NB clinic."

"I highly recommend giving these shots a try for joint relief. I didn't get relief from the first two series of shots. But they tried a third type of injection this last series and it's working beautifully. I can walk up and down stairs and get up out of a sitting position without pain. Thank you for suggesting I give this one a try. Also, I would like to give a shout out to the staff. Everyone is super friendly. I would like to add that SANDY (at the front desk) is absolutely one of the friendliest people I've met. She always has a smile and a kind word. She is very professional and helpful. She handles difficult situations with professionalism."

"So I go to the Northbrook facility, and have had my five weekly treatments! I couldn't be happier with how I was treated, from the friendly face at the front desk, to all the staff, in the rooms that attended to me! Almost immediately after my first visit, I started to feel, a little less pain. I have really, really bad arthritis, in both of my knees, and without a doubt, at some point in time i will have to have my knees replaced. But I do feel that these treatments will postpone, the inevitable!!! This was by far the best choice I have made in a long time on anything! If anybody has any questions, about what they are about, I seriously suggest that you give them a call!"

"Every one is very knowledgeable, understanding to all my needs ! My knee feels so much better .Had knee replacement and they have me walking so much better !!"

"I'm extremely happy on every possible level with everyone I have encountered. From the receptionists, to the doctor's, to the PAs. I highly recommend this for everyone who has knee pain. I am sorry I did not com sooner."

"2 years ago, i went to see a Dr for my knee pain he told me that i need a surgery sooner than i think , gave me pain medication and cortisone shot. I did not wanted to go back to him because he said only surgery can help. Also i did not wanted to take pain medication for the rest of my life. My son wanted to help me so he did reserch and told me about Joint relief. I am so grateful for that. Its been over a year i am back to normal life after getting treament from JOINT RELIE. Love everything about them. They are very kind and very understanding about my pain . They always take wonderful care of me. I am impressed how much i can do After getting trement.. i am so grateful for who ever organized this amazing treatment. May Gods blessing be with the whole team."

"The people are great and the results are even better.. have had injections numerous times over the years and the results have been nothing short of a miracle....I can forego the knee replacement with the results I receive here... thank you thank you thank you"

"I was a bit hesitant at first due to my fear of needles but after all the injections- my knee feels 100% better! They even played my favorite music during the procedure to make me feel comfortable! Very personable & friendly! I highly recommend this to anyone with joint pain!"

"I can’t believe how well this treatment works and everyone is so efficient that I’m in one out in 20 minutes. Me left knee was replaced and the pain is worse than before surgery. My right knee is getting gel treatment and the pain is gone. I can ride my bike 40 miles. I highly recommend that you take advantage of this. Jim"

"I am so grateful for the gel therapy to keep my right knee going! The staff was very courteous and efficient. The appointment was also very timely. No wait time. Thanks for letting me tell you that this is the best!"

"I have received very good results. I am able to do all my normal activities without pain including running and hiking. I highly recommend this treatment."

"The team was 5 stars! Sandy is my favorite receptionist ever. She does a great job and so does Dr.Nick. My favorite Doctor who I come to see and only him. Go joint relief institute."

"I have been a patient since 2017 starting at the Orland Park location and now I attend the Northbrook location. Both wonderful facilities with lovely candy dish! All jokes aside, knowing I am getting older I appreciate being greeted cordially and being treated nicely. Awesome treatment and offices"

"This place is the best clinical experience that I have ever had. And I am in healthcare! Strongly recommend the treatment, the staff, the location, and the clinicians!"

"Coming from Elgin to the Northbrook location is a 45 minute trip, but the drive is well worth it. Greeted each time by Sandy the Receptionist with her smile and hello, certainly is a sign of a sincere welcome. The Office Manager, Makela, also provides that warm welcoming to their Joint Relief Institute office as well. This office is exceptionally clean, orderly and friendly. The rest of the staff are all friendly and caring as well. As for the treatment shots, the staff makes them as painless as possible, which means it's less painful than a mosquito bite! (As an added note, if I had an office where I needed a Receptionist and an Office Manager, I guarantee that I would offer these two young ladies an offer that they might find hard to refuse to come to work for me.) My grade for this location and it's staff is 🌟🌟🌟🌟🌟"

"I highly recommend Joint Relief Institute! They keep my aching knees pain free! I’m a 73 year old active woman! I do spin classes and ride my bike everywhere! I also walk dogs! The staff is amazing! I never wait, I’m in and out in no time! Consider the Joint Relief Institute instead of knee replacements! You’ll be glad you did!"

"Yesterday I had Dr Nick. He was very professional, conscientious, and extremely thorough. I feel blessed to have them working on my knees. I feel so much better because of the good effort he put into it."

"I have a bad knee that I'll probably have to replaced in the future. In the meantime, I have been going to Joint Relief Institute for a series of gel shots. While I originally went to an orthopedic doctor for shots, the hit or miss method they used was very ineffective. Joint Relief Institute uses a live interactive xRay machine to guide the needle to the precise point and I've found this method works much better than any thing else. I much more comfortable now thanks to Doctor E. Arriola and his assistant Miriam."

"The staff at Joint Relief Institute, especially Sandy at the front desk and Miriam who has been in my treatment room are both very friendly and knowledgeable. Checking in is always a breeze and waiting for Dr. A. is pleasurable- talking with Miriam. Treatments are going better during this session of treatments. I am getting more relief. Thank you to Dr A and the staff I have interacted with."

"I recommend Joint Relief Institute to anyone with knee pain. I've had one complete rounds of shots last year and was really pleased at how well they worked! The effects lasted much longer than I expected. I am currently on my second round of shots and had immediate pain relief after my first treatment. The staff at the Joint Relief Institute in Northbrook is professional, respectful, and personable in every way. I feel that I am in great hands with Dr. A, Miriam, and the young men who assist Dr. A when my appointment is late afternoon. I would highly recommend the Northbrook location if you need relief in your joints."

"The staff here is very nice and are always there to answer your questions. The shots do not hurt and the Dr knows what he is doing. So if you are looking to get this done this is the place to be.also the nurse Mariam is very helpful and such a sweet person. Thank you"

"I have had arthritis in my right knee for quite some time, and have had injections in the past, with a Doctor of sports medicine. I had some pain relief, however it did not last for very long. After reading some positive reviews, I decided to try Joint Relief Institute. I am having a series of 5 injection and after only 3 injections, I am feeling much better. I can lift my leg without pain and walking up stairs is easier and it should only get better with the final 2 shots. My experience at the Joint Relief Institute has been great and I would definitely recommend them."

"Both of my knees are bone on bone. I just did the 3rd of a total of 5 injections in them. I had immediate relief after the first injection, and continue to feel a bit better after each one. The staff are friendly and knowledgeable, and are careful to be sure that you are comfortable with the entire situation. Miriam has been my Tech the last two times, and I appreciate her dedication to making sure that her patients are comfortable and at ease. I would definitely recommend this office, as well as the procedure."

"I could not be more pleased with Joint Relief Institute. The people there are friendly, kind, and knowledgeable. The service they provide has made a huge difference for me. After only 3 treatments my knee pain is limited, and I can now walk and climb stairs comfortably. Thank you JRI!"

"Painless Paddle and Pickle! The knee pain was getting bad. I had to stay off the courts for long periods. Now I can play every day - no sweat! No pain!"

"I have come here a few times for my gel injections. These people are so nice. Every single one of them. I come from Gurnee and if there was one closer to me I would still come to the Northbrook location. Great service. Thank you all!"

"Amazing crew n phone customer service. Comfortable atmosphere n great coffee to take the EDGE OFF!! Keep up the good work. I hand out brochures n tell everyone about you all"

"The staff at the Joint Relief Institute in Northbrook is awesome. I have Ben getting treatment for both my knees along with my 85 year old dad. From the front counter receptionist to the doctors everything is top notch. I would highly recommend if you need relief in your joints."

"Everyone is professional and very friendly. I had pain relief immediately after my first treatment. I recommend Joint Relief Institute to anyone with knee pain."

"Very pleased with the results I’ve had three injections in my knee feels so much better looking forward to the next two appointments overall very satisfied would recommend to anyone!"

"The staff is really good and friendly The Dr is also friendly The treatment which i m taking has improved my walking and will recommend anyone with the joint pain Thank you God bless"

"The Joint Relief Institute is great! I am a physical therapist that has had ongoing arthritic knee pain for years now and have all but exhausted cortisone injections and gel shots to prevent having a replacement. The previous gel shots I received did nothing to relieve my pain. Completing the injection cycle at Joint Relief Institute gave me more relief than I have had in over 10 years. The staff is incredible...I wish I could remember all of their names, as they are one of the most friendly, welcoming, and kind group of people I have ever encountered at a doctor’s office...or anywhere for that matter! You can tell through conversations that they all thoroughly enjoy their job, and they take the time to get to know you and talk to you at each session. Dr. A. and Mario the PA are also incredibly welcoming, empathetic, and knowledgeable. If cortisone OR gel shots without guided placement have failed you, I highly recommend the Joint Relief Institute, especially the Northbrook location!!"

"I've now had 2 complete rounds of shots, and am really pleased at how well they work! The staff is always knowledgeable, helpful, and always on time. I'm very grateful that I haven't needed a knee replacement. Jill, on the patient account team, was extremely helpful recently. There was a mixup with insurance / Medicare, and she put my mind at ease that the issue had been solved."

"Had a question about my insurance and spoke to Anna in the billing department. Anna thank you for helping me - your knowledge and excellent customer service brought understanding as to how my health plan works for me. Thank you and JRI for awesome service in pain and pocket!"

"I really like the treatment I get a the Joint Relief Institute. Dr. Hana is great provider of pain relief. Jill in the billing department has given me 5 stars customer service in resolving insurance problems."

"I gave it 5 stars because the staff here and the lady that examined my knees are super nice and amazing. They answered any questions I may had have. After she examined my knees and we talked about it I found out that I don’t have osteoarthritis, or any type of arthritis, which is such a relief for me. I have PFPS (patellofemoral pain syndrome), and with good physical therapy to strengthen my knees will help me get right back on my feet. Thank you for finding out the problem."

"The Doctors, PA’s and staff members are awesome. Both of my parents have bone on bone and the injections have taken their pain away. I would recommend JRI to anyone in need of pain relief. The office is immaculate and the waiting time is minimal."

"I had extreme arthritis pain in my shoulders. I could not lift my arms. I did the collagen treatment with Michael M and my shoulders feel like new. He was very professional and knowledgeable about the entire process. I highly recommend the treatment. Big thanks to all the doctors and the entire team."

"Just came from my first appointment at JRI Northbrook. Great experience. All the office staff was so very nice. Two people were incredible. Christina, the P.A., did the procedure. She explained everything in detail. I was terrified because of two botched treatments elsewhere. Christina was gentle and reassuring, and the whole procedure on two knees was done in 10 minutes.I hardly felt a thing. Then there was Michael, the technician. He was wonderful. Talked me down from all my fears and helped me with anything I needed. Christina and Michael...real keepers! I will be back for the rest of my treatments."

"I cannot say enough about Dr. Arriola, Karen and all of the staff at the JRI-Northbrook and the work they do to relieve my Osteoarthritic knee pain. After the 1st series of injections, my knees are in dancing shape! Thank you for all you do."

"Love the staff remembers, They make you feel like your part of the team. The injections were not bad as I thought. I will definitely recommend this practice to anyone dealing with knee issues"

"Today was my first , I got an injection and I hardly felt a thing. Mario and his Assistants were excellent . This is a great new establishment that may just do wonders for knee injections."

"Jose was very attentive and professional setting up and assisting during the injections. Dr. A was excellent and I highly recommend their services in providing pain relief to my chronic knee issues. Thank you all"

"My bone on bone knee pain has plagued me for over 10 years and these injections have been extremely effective. I am basically pain free and my mobility has improved 10- fold! The staff and doctors are amazing!"

"Awesomeness 🌹 Surrounded by caring people... doctors and staff. Highly recommend giving them a try. I began feeling better on first visit. This is my 2nd and I look forward to completing this series 😎"

"Northbrook Location. I waited a month after my last injection in my SHOULDER to write this review. I was skeptical. I am delighted to say that I feel very good, much better than I expected. In the previous years I had two Cortizone injections in my shoulder which helped not at all. I did not expect a better outcome, and was most pleasantly surprised. Mario, who gave me all my injections, is extremely skilled and excellent to work with. He explained all the steps in the process and what I should expect week to week very clearly. All of the staff are very courteous and friendly. The office is welcoming with delicious snacks and coffee. I almost never had to wait more than five minutes for my appointment. For me this office is very conveniently located just a few minutes off the Willow Road exit on the tri-state tollway. Thank you all very much for my excellent results and your fine service. Victor Bernstein"

"Very pleasant all the way around. I think it's very thoughtful that you furnish treats and coffee for the patients. Very nice"

"Great experience. Everything was smooth and easy. Thank you."

"Staff is professional and courteous. The injections under image were absolutely painless. I’m looking forward to my next treatment."

"You did great 👍 everything was on time, great job, very professional, keep up good work."

"My visit was really good. The staff was very professional and kind."

"The doctors and staff were professional and friendly. The treatment was very effective. My mobility improved immediately."

"The procedure is fast and effective. All the staffs are extremely polite, respectful and supportive. Very pleasant experience!."

"Great results! The shot was what l needed to walk without pain. I wish I had known about your clinic ten years ago. Good work!"

"My experience was pleasant. I was received cordially and treated with kindness. I was treated with care. I was done in twenty minutes."

"No waiting, everyone very pleasant, no pain from procedure looking forward to the next visit"

"Front the front desk to Michelle was wonderful experience I will highly recommend your office."

"Very straightforward. Nice to get some relief for my knee pain."

"Explained procedure and given 1st treatment. Had very little pain. Thank you"

"I’m so happy with I decided to go to the Joint Relief Insstitute I don’t have any pain after that"

"Sandy is great up front Doctor is superb listen and tell you what he's doing."

"The staff at the North Brook office is outstanding. Always makes you feel welcome."

"Celeste and George are great employees They are professional and very kind and caring they are an asset to your practice.."

"Very efficient, courteous and respectful. Highly recommend them."

"What a difference the treatments make ...really helps !!!!!!!! Yes I would recommend the center"

"Miriam was awesome and with Dr. A. The treatment was quick and painless!"

"My experience here was exemplary in every way. Expert professionals at every level. Thanks Joint Relief Institute!"

"I'm very grateful for JRI. The treatment is a wellness experience. The staff is very friendly and helpful. I love coming here."

"Fantastic,Professional and very Kind…..What a Wonderful experience"

"Wonderful staff. Excellent treatment that has kept me walking."

"Best place to go for joint pain relief. Been going for almost 2 years now n I wouldn't go anywhere else. Great alternative to full knee replacement."

"Great experience once again. Sloan was very easy to talk to."

"DR. A. and the entire staff are just lovely! From my first treatment I had relief. I highly recommend them for knee pain."

"Staff is always so friendly and helpful. I look forward to my visits and pain relief!"

"Everyone is very polite, respectful, and extremely wonderful. I recommend coming here to anyone who needs it. 😊"

"Staff is kind, efficient and friendly. Glad I decided to go there"

"Cannot tell you how great this office is! From the staff, the Drs and the treatment for my knee it was excellent. Highly recommend."

"There is very little waiting. The staff is very friendly. And, my knees feel good."

"The staff is friendly and professional and more importantly, I get relief!"

"I just completed my fifth pain free highly recommended injection. The staff is very friendly, and I really enjoyed coming here."