"Highly recommended!!! I have to share. I donβt usually write reviews, but I had to this time. Firstly, greatly reduced my pain, from the first treatment on. Secondly, all the staff are very professional and skilled. Thirdly, all the staff are kind, friendly and helpful. All three qualities in one place is very rare and stands out with excellence. I specifically want to thank the Mirna, and her humor. Sandy greeted me and everyone else like we were old friends, and everyone I came in contact with - they were all so friendly: Dana, Kevin, Monica, Kevin and Dr Nick! Thank you guys."
Staff Quality in Northbrook
78 patients shared their experiences about staff quality at the Joint Relief Institute Northbrook clinic.
Staff Quality Reviews from Northbrook
"My name is Mary Beth Caruso and my 1:00 appt. was today Wed.3/26/25 in the Northbrook Joint Relief Office. From the minute I entered the office, I was greeted with friendly, professional staff members who made you feel very welcomed!! As the appt. progressed and I was finished completing my paper work, I was greeted and brought back to the room to be evaluated, x-rayed and treated!! The entire experience went very well and I made two more appts. to complete the 3 week process!! I could not be more pleased that I signe up and became a very satisfied patient of Joint Relief Institute!! I am so looking forward to the ending result of being pain free in my left knee. I would recommend Joint Relief to any of my friends and neighbors, the entire experience was so very friendly and professional!! Mary Beth Caruso"
"I have made two visits to the JRI, both to receive an Euflexxa (hyaluronate) injection in one shoulder. The entire experience has been excellent, from the super service rendered by the polite and caring staff, including the receptionist and medical assistants, to the completely painless injections performed by Dr. N. Manolitsis, one of the staff physiatrists. I am a senior who has seen my share of hospitals, clinics, and physicians, and, IMHO, this is a top-tier medical operation, which I am pleased to give my highest recommendation."
"Dr Arriola is such a knowledgeable Doctor specializing in knee pain. He performs miracles with each visit. With him and their friendly staff, itβs such a pleasure to obtain my treatments there. A+++++ :)"
"I called this morning for an appointment because my knee pain (both knees) was getting worse daily. Luckily, I was able to get an appointment on the same day in Northbrook. My expectation was that I would have a consultation only. I first met Sloane who was very kind and explained what to expect during the appointment. Then I saw Allegra (physician's assistant) who listened to my issues, took an xray of both knees and suggested a steroid injection (which they would be able to do today!) I asked about the cost and they came back quickly with answers. I decided on self pay and took the injections. Allegra performed ultrasound guided injections ... no pain whatsoever!! She has an excellent touch. Highly recommend this facility. The Joint Relief Institute is lucky to have these two women on their team. I'm also lucky to have them on my team! Thanks for your help!"
"Dr Nick is the dr who gave me my injection. He is very knowledgeable and very friendly. Made me feel at ease right away. Miriam was the assistant. Very knowledgeable also. Great personality and you can tell that she really likes her job. Kiddos to both."
"I love the atmosphere as I walk in and the staff caring and nurturing attentiveness is fantastic. The injections in my knee gave me relief. Now that I am pain free I am able to do squats, walk up stairs without stopping. I even went further I did a 7 miles walk in 2 hrs with no pain. Yay!!"
"Dr. Ariola and His Amazing Team have been the answer to my knee problems. They are understanding of my discomfort and are knowledgeable in finding the best solution in less evasive methods. These less evasive gel treatments are amazing than major surgery! :)"
"My experience with Joint Relief Institute (Northbrook) was a great experience! From my first visit to my final treatment I was treated with caring and respectful staff from the beginning. Dr Arriola and the staff were very professional and answered all my questions and helped me with any fears I had. Iβm feeling so much better and would recommend them highly!"
"Staff is very caring and efficient. Shots have been helpful but still have some pain. Tried a different type of gel this time. I would recommend for anyone who has osteoarthritis to try The Joint Relief Institute. I have referred many people to the NB clinic."
"I highly recommend giving these shots a try for joint relief. I didn't get relief from the first two series of shots. But they tried a third type of injection this last series and it's working beautifully. I can walk up and down stairs and get up out of a sitting position without pain. Thank you for suggesting I give this one a try. Also, I would like to give a shout out to the staff. Everyone is super friendly. I would like to add that SANDY (at the front desk) is absolutely one of the friendliest people I've met. She always has a smile and a kind word. She is very professional and helpful. She handles difficult situations with professionalism."
"So I go to the Northbrook facility, and have had my five weekly treatments! I couldn't be happier with how I was treated, from the friendly face at the front desk, to all the staff, in the rooms that attended to me! Almost immediately after my first visit, I started to feel, a little less pain. I have really, really bad arthritis, in both of my knees, and without a doubt, at some point in time i will have to have my knees replaced. But I do feel that these treatments will postpone, the inevitable!!! This was by far the best choice I have made in a long time on anything! If anybody has any questions, about what they are about, I seriously suggest that you give them a call!"
"Every one is very knowledgeable, understanding to all my needs ! My knee feels so much better .Had knee replacement and they have me walking so much better !!"
"2 years ago, i went to see a Dr for my knee pain he told me that i need a surgery sooner than i think , gave me pain medication and cortisone shot. I did not wanted to go back to him because he said only surgery can help. Also i did not wanted to take pain medication for the rest of my life. My son wanted to help me so he did reserch and told me about Joint relief. I am so grateful for that. Its been over a year i am back to normal life after getting treament from JOINT RELIE. Love everything about them. They are very kind and very understanding about my pain . They always take wonderful care of me. I am impressed how much i can do After getting trement.. i am so grateful for who ever organized this amazing treatment. May Gods blessing be with the whole team."
"I was a bit hesitant at first due to my fear of needles but after all the injections- my knee feels 100% better! They even played my favorite music during the procedure to make me feel comfortable! Very personable & friendly! I highly recommend this to anyone with joint pain!"
"I am so grateful for the gel therapy to keep my right knee going! The staff was very courteous and efficient. The appointment was also very timely. No wait time. Thanks for letting me tell you that this is the best!"
"Coming from Elgin to the Northbrook location is a 45 minute trip, but the drive is well worth it. Greeted each time by Sandy the Receptionist with her smile and hello, certainly is a sign of a sincere welcome. The Office Manager, Makela, also provides that warm welcoming to their Joint Relief Institute office as well. This office is exceptionally clean, orderly and friendly. The rest of the staff are all friendly and caring as well. As for the treatment shots, the staff makes them as painless as possible, which means it's less painful than a mosquito bite! (As an added note, if I had an office where I needed a Receptionist and an Office Manager, I guarantee that I would offer these two young ladies an offer that they might find hard to refuse to come to work for me.) My grade for this location and it's staff is πππππ"
"Yesterday I had Dr Nick. He was very professional, conscientious, and extremely thorough. I feel blessed to have them working on my knees. I feel so much better because of the good effort he put into it."
"The staff at Joint Relief Institute, especially Sandy at the front desk and Miriam who has been in my treatment room are both very friendly and knowledgeable. Checking in is always a breeze and waiting for Dr. A. is pleasurable- talking with Miriam. Treatments are going better during this session of treatments. I am getting more relief. Thank you to Dr A and the staff I have interacted with."
"I recommend Joint Relief Institute to anyone with knee pain. I've had one complete rounds of shots last year and was really pleased at how well they worked! The effects lasted much longer than I expected. I am currently on my second round of shots and had immediate pain relief after my first treatment. The staff at the Joint Relief Institute in Northbrook is professional, respectful, and personable in every way. I feel that I am in great hands with Dr. A, Miriam, and the young men who assist Dr. A when my appointment is late afternoon. I would highly recommend the Northbrook location if you need relief in your joints."
"The staff here is very nice and are always there to answer your questions. The shots do not hurt and the Dr knows what he is doing. So if you are looking to get this done this is the place to be.also the nurse Mariam is very helpful and such a sweet person. Thank you"
"Both of my knees are bone on bone. I just did the 3rd of a total of 5 injections in them. I had immediate relief after the first injection, and continue to feel a bit better after each one. The staff are friendly and knowledgeable, and are careful to be sure that you are comfortable with the entire situation. Miriam has been my Tech the last two times, and I appreciate her dedication to making sure that her patients are comfortable and at ease. I would definitely recommend this office, as well as the procedure."
"I could not be more pleased with Joint Relief Institute. The people there are friendly, kind, and knowledgeable. The service they provide has made a huge difference for me. After only 3 treatments my knee pain is limited, and I can now walk and climb stairs comfortably. Thank you JRI!"
"Everyone is professional and very friendly. I had pain relief immediately after my first treatment. I recommend Joint Relief Institute to anyone with knee pain."
"The staff is really good and friendly The Dr is also friendly The treatment which i m taking has improved my walking and will recommend anyone with the joint pain Thank you God bless"
"The Joint Relief Institute is great! I am a physical therapist that has had ongoing arthritic knee pain for years now and have all but exhausted cortisone injections and gel shots to prevent having a replacement. The previous gel shots I received did nothing to relieve my pain. Completing the injection cycle at Joint Relief Institute gave me more relief than I have had in over 10 years. The staff is incredible...I wish I could remember all of their names, as they are one of the most friendly, welcoming, and kind group of people I have ever encountered at a doctorβs office...or anywhere for that matter! You can tell through conversations that they all thoroughly enjoy their job, and they take the time to get to know you and talk to you at each session. Dr. A. and Mario the PA are also incredibly welcoming, empathetic, and knowledgeable. If cortisone OR gel shots without guided placement have failed you, I highly recommend the Joint Relief Institute, especially the Northbrook location!!"
"I've now had 2 complete rounds of shots, and am really pleased at how well they work! The staff is always knowledgeable, helpful, and always on time. I'm very grateful that I haven't needed a knee replacement. Jill, on the patient account team, was extremely helpful recently. There was a mixup with insurance / Medicare, and she put my mind at ease that the issue had been solved."
"I had extreme arthritis pain in my shoulders. I could not lift my arms. I did the collagen treatment with Michael M and my shoulders feel like new. He was very professional and knowledgeable about the entire process. I highly recommend the treatment. Big thanks to all the doctors and the entire team."
"Jose was very attentive and professional setting up and assisting during the injections. Dr. A was excellent and I highly recommend their services in providing pain relief to my chronic knee issues. Thank you all"
"Awesomeness πΉ Surrounded by caring people... doctors and staff. Highly recommend giving them a try. I began feeling better on first visit. This is my 2nd and I look forward to completing this series π"
"Northbrook Location. I waited a month after my last injection in my SHOULDER to write this review. I was skeptical. I am delighted to say that I feel very good, much better than I expected. In the previous years I had two Cortizone injections in my shoulder which helped not at all. I did not expect a better outcome, and was most pleasantly surprised. Mario, who gave me all my injections, is extremely skilled and excellent to work with. He explained all the steps in the process and what I should expect week to week very clearly. All of the staff are very courteous and friendly. The office is welcoming with delicious snacks and coffee. I almost never had to wait more than five minutes for my appointment. For me this office is very conveniently located just a few minutes off the Willow Road exit on the tri-state tollway. Thank you all very much for my excellent results and your fine service. Victor Bernstein"
"Staff is professional and courteous. The injections under image were absolutely painless. Iβm looking forward to my next treatment."
"You did great π everything was on time, great job, very professional, keep up good work."
"My visit was really good. The staff was very professional and kind."
"The doctors and staff were professional and friendly. The treatment was very effective. My mobility improved immediately."
"My experience was pleasant. I was received cordially and treated with kindness. I was treated with care. I was done in twenty minutes."
"Celeste and George are great employees They are professional and very kind and caring they are an asset to your practice.."
"Very efficient, courteous and respectful. Highly recommend them."
"My experience here was exemplary in every way. Expert professionals at every level. Thanks Joint Relief Institute!"
"I'm very grateful for JRI. The treatment is a wellness experience. The staff is very friendly and helpful. I love coming here."
"Fantastic,Professional and very Kindβ¦..What a Wonderful experience"
"Wonderful staff. Excellent treatment that has kept me walking."
"Staff is always so friendly and helpful. I look forward to my visits and pain relief!"
"Staff is kind, efficient and friendly. Glad I decided to go there"
"There is very little waiting. The staff is very friendly. And, my knees feel good."
"The staff is friendly and professional and more importantly, I get relief!"
"I just completed my fifth pain free highly recommended injection. The staff is very friendly, and I really enjoyed coming here."
"Allegra, Miriam and Anthony at your Northbrook JRI Office were very professional, compassionate and courteous. Thank you!"
"Absolutely recommend it ,very professional and very helpful and pain free"
"Staff always very friendly and helpful with treatment information, as well as personal. Thanks."
"Great staff, office visit was pleasant experience, and treatment is very effective. Highly recommend the Northbrook location"
"Very nice help and fast service. Friendly staff every visit."
"Great staff. Great service. Appointments are on time and quick."
"I've had a very good relation with the doctors and a very friendly and my knee is free of pain"
"Everyone is helpful & friendly. Dr A takes the time to answer my questions. I am always seen on time or earlier"
"Allegra was kind, compassionate and made us feel like we were at the right place."
"Very professional and helpful staff. Allegra is very knowledgeable and easy to talk to."
"Miriam and Dr. A. are very typical of the staff at Joint Relief Institute. Friendly, efficient and courteous."
"Andrew and Miriam have done a very professional job today and I appreciate the care that Iβve had here."
"Miriam the tech was, professional and she understood and was very Patient with me. Deirdre, the PA, she explained the, different Medication."
"Great staff! I have had a tremendous amount of pain in my knee and so glad I found this place! I am super happy with the results!"
"I have had a very great time with the Doctors who treated me. He was wonderful and very helpful."
"McKenna is a great leader of the crew. Happy ,Attentive, Responsive, and Professional."
"My experience is very positive. Am looking forward to getting motion in my knees. Everyone was very kind and professional."
"The staff is so helpful. The treatment in my knee had minimal pain. And Iβm walking with no pain and hardly use my cane; after the first treatment!!"
"Always a pleasant experience. Friendly and happy Environment. I feel it does make a difference and will continue on."
"Professional operation. Keep it up"
"Nice, nice person. Very knowledgeable So compassionate"
"Friendly, quick, painless and it works. No more knee pain."
"Always friendly and great care"
"Nice staff, and always quick with taking you in."
"The staff is wonderful and extremely helpful."
"They rare so friendly to explain what is the procedure."
"Friendly staff. Explained everything as they went along."
"Everyone is very pleasant and helpful. No pain at all."
"Great staff"
"Great staff. Knee feels so much better"
"Very efficient. Kind friendly staff. Knees greatly improved"
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