Oak Brook Patient Reviews

"Doctor Gerlinger and his staff are amazing. Very professional, with a level of expertise and compassion that is top notch. I felt acknowledged and informed about my questions, concerns, and recovery. All being addressed put me at ease to know I would be getting the best treatment. Exceptional care with the very best outcome for a speedy recovery, I have already seen the improvement in my mobility and it's all thanks to Dr Gerlinger and staff Thank you all for an outstanding job & support, I am truly thankful"

"I was totally impressed with the therapist, Jen and Carlos and the facility. I liked the fact that they were always on time with my appointments. Giving me the home exercises to do at home was awesome. I now can continue with the exercises to improve my back. I would highly recommend Fyzical in Orland Park. I give them a 10."

"My mom started back in March for injections in her knee. Mirma is awesome there. My mom is now doing her 2nd series on her knee. Everyone is so nice. Highly recommended them. She has gotten a lot of relief."

"Absolutely the best results i could have expected. I'm a carpenter ,I couldn't walk on my right knee, after first treatment I could walk painlessly I'm 72 and still doing roofing and carpentry. To me a miracle. The people are top notch in their trade"

"I went to a follow-up appointment today. One of my knees has bursitis. Michelle treated it and I was on my home pain free. I love the efficiency of my visits — Express Medical Care. Patients are in good hands here."

"Top notch professionalism, well run, clean, attentive to patient. Keep you informed every step of the way from the front desk, through procedures to check out. But MOST importantly, I had such success I cut back on pain medication, quit wearing knee brace and can wait on knee replacement. Don’t put off making an appointment at Joint Relief Institute."

"I just finished with my most recent series of knee gel injections! Feeling great! I am very mobile again! Thank you! I have been coming here for a few years! The staff here is great. They are keeping me mobile and avoiding knee surgery."

"Entry is to the rear of the building (North side) The suite (102) is the first door to your right. It's best to call first to make an appointment but they will accept walk-ins. Speedy pain relief for the knees and very friendly staff."

"Everyone was courteous and very professional. They explained everything as they were going along. No unpleasant surprises. I would highly recommend this office."

"Outstanding people! Was there after ice storm. The employees were spreading salt all over and the receptionist took my hand and walked with me to the door!. Michelle Lamberti does a great job! Got relief!"

"I just finished my first series of treatments for osteoarthritis of my right shoulder which was diagnosed as bone on bone. Everyone involved in my treatment was very helpful and very pleasant to deal with. Everything was explained to me about the procedure and it was painless. I’m very happy that I decided to do this procedure."

"What an awesome establishment, and the Doctor’s , nurses and receptionist are truly amazing, caring and a professional team that gives 500% to there patients and there needs .👍😁 I would definitely a 1000% recommend the treatment and the facility to have your treatment done . !!!!!!!!!👍👍😁"

"The Joint Institute is a Clean Facility and the People who work there know how to make you feel comfortable. When they ask me how I feel I feel they are sincere in asking"

"Superb results from the beginning. My lack of enthusiasm for injections caused me to delay treatment for a long time. I view that as a serious unforced error so very much better than never. They employ great technology and great skill. Wish I had proceeded years ago."

"Very caring, competent, and compassionate staff from start to finish at each of my 5 appointments. This is the real deal and they are concerned with pain relief and they achieved their goals with me I would definitely recommend them to others."

"Everyone at the Joint Relief Institute is always great. They are friendly, professional, and efficient. All the injections have helped and none have been at all painful. Thank you to everyone there."

"Today I had an Appointment with Mario and he did my Knee injections !!! He is absolutely wonderful !! Answered all my questions and I didnt have any pain while he was doing my shots !! Liz was wonderful too !! I am so happy that I found them at the Joint Institute and I highly recommend it here !!!"

"Wow the Oakbrook location is a total vibe. From Sandy who greeted me and got me going, to Kat the xray Tech who was amazing! Monica touched base to speak to me about the insurance information to the STAR, Anam put me at ease with her explanation for the procedure!! She has a great touch with that injection process my goodness thank you!! Dr. A was so friendly and informative. I was so scared but this is a stellar team helping me to get the best outcome! I am grateful and very happy either with your service!! I can’t thank you all enough and I look forward to the series!!🙌🏽👏🏽💪🏽💕"

"Love the use of imaging in conjunction with the Hyaluronic Gel Shots in my knees. Too early to tell if this will be the solution, but I love the concept!"

"Good experience overall, however the place needs a complete makeover. Old building, no updates, with the amount of business you bring in, update and paint. Not the most appealing place, but I guess that's not the reason people go there."

"I have been attending the Joint Institute for two (2)years now the injections in my knees help me manage the pain and prevent me at 86 from having my knees operated on. The entire staff at the Joint Institute from the receptionist, nurses and PA’s are Professionally and personally outstanding!"

"I was extremely pleased with the Joint Relief Institute. Everyone was very pleasant, helpful and professional. I would highly recommend thr Joint Relief Institute."

"Staff and doctors answer all my questions and will followup with me weekly. Always friendly, they are right on time when it’s comes my appointments, I’m in and out which helps my busy schedule…"

"Very fast in and out. Done with the required number of injections. Currently pain free and expecting long term to be as effective as current condition"

"I have osteoarthritis and this place was recommended to me by a coworker. My coworker has been free from knee pain for five years now. I went and received a gel injection once a week for five weeks. Ninety five percent of my knee pain is gone and it’s been a great relief for me. I go back in a few weeks for a steroid injection which should knock out any residual pain that comes and goes. Definitely recommend Joint Relief Institute."

"Taking my first injection and I'm pretty excited. Make sure to have an honest conversation with Monica who handles the financial and insurance issues. She's very knowledgeable and will allow you take the best decisions"

"Very friendly,and very personable .After trying numerous doctors for help with my knee pain I found Joint Relief Institute was very helpful and I will continue to use them."

"After 5 visits I can say I have experienced quite a bit of relief of the pain in my knee. The staff is very friendly and efficient. If anyone is considering knee replacement give this procedure a try before going under the knife."

"The relief I got from Joint Institute is fantastic. My knees were bone on bone and it was difficult to walk. Also, the doctors and all the staff were very professional and caring."

"I was having knee issues (mostly the right knee) and decided to check the gel shots out. I had a torn meniscus (both knees) and had it trimmed, but due to my age, it was acting up again. The procedure is painless and fast and I had relief right away. I highly recommend doing the shots if you're having issues with your knees. They do shoulders and more as well!"

"My knees are incredibly better! I cannot believe the difference in pain and mobility. Doing the exercises daily is also a must to strengthen around the knee. I’m so thankful I found and trusted Joint Relief Institute. I’ve been suffering for years. Off to travel again!"

"Great staff! Friendly and professional. They take a sincere interest in each patient. Just after 3 sessions I am experiencing much relief in my knees."

"At the present time, I can honestly state that after each injection, I exit the facility pain free. The real test will be over the next several weeks since today completed the series of five injections."

"Everyone is great there. I've been coming there for almost 7 years and when I have the opportunity and meet people that have knee problems I always tell them about joint relief institute."

"I love Joint Relief Institute. My knee feels great! I highly recommend this place to anyone who is having knee pain. The staff is very friendly and helpful. I love this place! It has helped my knee a lot. Anyone having pain please call the Institute and make an appointment. You won't regret it."

"I am satisfied with this treatment for both my knees and shoulders. After a car accident I had in 2021, I was left hurting everywhere and I am so glad I found this office! They have been so helpful and don't know where else I'd go"

"My experience was not only healing to my body it was healing to my mind. It is healing to be treated with respect and understanding of what it means to age in a continuously youthful culture where age has become a crime. Because of my doctor, the staff and most importantly the students, I’m inspired to embrace the majesty of age and I am energized to spread the word of peace ☮️ love and the Majesty that comes with age."

"My husband was treated very well. Staff there is beyond and above when it comes to patients. Jill has been a great help to us and she stays in touch to see how my husband is doing. Would recommend."

"I've been a patient for 4 years now. The services they offer have helped reduce my knee pain (arthritis) significantly. I have not had to wait more than 15 minutes to be seen. The staff is incredible and friendly. I go to the Oakbrook location."

"Michelle was excellent. This was my second appointment, and it was another great experience. My knees feel great!!! One side bar to today’s experience. I think, Michelle was about 10-0 at whipping the used gause and needles into the trash. She had one ringer, but it eventually fell in. I think I am well on the way to healing.JMC🍀"

"Joint Relief Institute is phenomenal clinic my first injection l got instantaneous results when I came to the clinic for second I walked in to the clinic without my walker my knees haven't felt this good in 5 years God 🙏 bless all the people at the clinic I am so grateful for all the people at the clinic"

"I have been getting treatment JRI for 18 months. I was told I needed knee replacement surgery by my surgeon. Since I had had a total knee replacement on my other leg I was leery. Since I started having injections I’m pretty much pain free. Being an avid golfer I have no problem getting 18 holes in and feeling good afterwards. I highly recommend JRI. They have been a game changer."

"This is an honest review about this place. I walked in there (oak brook) the staff there was Great! They addressed my current situation with my knees, and told me what is best way to go with this, so with my insurance approval I started receiving a 5 shot process in which I just finished my last one, and I can tell you for me who has had arthritic knees for many years these past 5 weeks have made world of difference in my everyday activities and lifestyle. I’m glad I found this place, almost wished I found it sooner, but they have given me the relief that I so much needed."

"When my husband complained about knee pain on his left knee I started to look into finding someone who believed in no surgery. That's how I found Joint Relief Institute. They treated us so good from the front desk throughout the whole visit everyone was so polite and professional. Thank you for all you do."

"I was able to get in the next day when my knee was hurting the most. They were very nice and very organized for my first visit. I was able to get my knee drained of fluid and received my fist injection, I was very pleased"

"My experience was great. I was informed about my knee condition and relief options. My pain has been lessened! I’m happy with my pain relief and my experience!"

"I would definitely recommend the Joint Relief Institute for any knee pain problems. The entire staff from the reception to the doctors welcome you and make you feel special. I had my first GenVisc850 injection and already feel better."

"Great service very nice and attentive. The shots were very fast and felt no pain. I even still own from an old bill but still attend me. Very kind people I would recommend."

"Mario is amazing. He's the only one I see. He's great at preoccupied me with a conversation while performing the procedure. I go in limping and, within a short time, no limp and not as much pain.👍👍"

"Everything was cool, no pressure on my knees, you know when a person feels pain for so long even a little pain don't matter anymore yet now I am pain free so far with these lubricated shots I love the people there that's okay and very precious to me the greatest people ever met and the doctor wow you got to say you got a awesome sense of humor they all got awesome sense of humor even the people that comments yeah I got smiles on his face and when they leave they left because I got to pay that's awesome I recommend anybody who has a doctor says that you have to live with arthritis or they could call me no you don't have to live with arthritis just call the short answer to and them fix you up I guarantee it"

"I have been going to the JRI for a couple of years now and the people there in the Oak Brook clinic are the best always! Always courteous and friendly and top of their profession there. I have had several doctors that have done my knee injections over the years and recently Dr. Erman Aiola. Dr. A they call him. Top notch in what he does and friendly always! Always! My knee injections have helped me tremendously and I have recommended them to everyone I know. Thank you for this excellent service!"

"This was the first time going for knee treatments and was virtually pain free. They were very friendly, polite and fast..I will continue to go to their location for continued treatments."

"I'M Not going to LIE it did Hurt. But overall I do fill better. All What's best to talk with? Explain things from beginning to the end and all details."

"My initial visit far exceeded my expectations. The staff, especially PA Chinmay, were professional and welcoming. After getting three steroid injections this year from an ortho doctor, I felt the procedure I received at JRI was much more effective and faster acting than the ones the ortho doctor completed. Looking forward to the gel procedures!"

"I have always had exceptional experiences when I go to the Joint Relief Institute. The entire staff is friendly, professional, and efficient. I have had great success in the treatment of my knees. The first time that I was treated, the knee pain completely disappeared. I can truthfully say that I have been free of knee pain since I began treatments over five years ago."

"... the gel injections Dr. Hana and Dr. Arriola have administered are a miracle! I can’t say enough praise about the skill, compassion, exceptional pain management received and patient well-being. Staff are professional, helpful, fun and kind beyond words. I use water aerobics and water walking in the pool to keep limber and active — possible with these injections! Thank you Drs. Hana, Arriola and amazing Joint Relief Staff at Oak Brook and Orland Park — so very grateful. Mrs. Diane Dominguez"

"I just love the Joint Institute.The Doctors and NP and staff members are so professional and gentle.I have been going for gel shots for my bone on bone arthritis.It works for me!Thank you so much"

"I have been having knee pain since last two years. Also been to a doctor who asked me to do surgery but I didn’t want to. I saw knee joint institute on YouTube and decided to go. At first I was afraid and very nervous but I got my first injection last week. PA Mario was my provider. He was very kind and very patient. He explained everything in detail. After talking to him I decided to get the injection. He was so gentle and sweet I didn’t even feel any kind of pain. There was so much relief after it was as if I was missing so much. I could climb up and down the stairs, go for a walk, pray on my knees. I asked for him for the rest of my injections .I had my second injection yesterday. All the staff are very kind and very sweet. I would recommend anyone with knee pain to go here. They are the best."

"People were kind, encouraging, Friendly, and very knowledgable. I would encourage anyone in pain ...knees, to try this out. I have been pain free throughout the 5 week series. Thank you all."

"ALL THE STAFF ARE WONDERFUL PEOPLE. VERY HUMBLE PEOPLE AND KNOW WHAT THEY ARE DOING. LIZ IS VERY FUNNY AND CHINMAY IS A WONDERFUL TO WORK WITH AND EXCELLENT EXCELLENT SERVICE !!AMEN!! OUTSTANDING STAFF"

"Today i was taken care of by Liz and Lauren. They are super friendly and I wish I could give them 10 🌟. They literally mean what they say, walk in with pain and leave WITHOUT ANY PAIN AT ALL!!! I FEEL LIKE I HAVE MY LIFE BACK. THANK YOU"

"Today I had my 4th injection of 5 bilateral knee injections at JRI in Oakbrook. I have had 4 different providers thus far. Today Mario PA was my provider. He was excellent! Very professional and personable. He didn't rush and answered all of my questions. His assistant Liz was very sweet and made me feel at ease. I requested them as "my team" for the last injection as well."

"My first time was today & I recieved my first injections. The staff were the most kind, compassionate people as well as very efficient. I look forward to next week's visit & upcoming appointments. I will see if I feel better but I know these gel shots will improve my knee debilitating pain. I'm very fortunate to be able to recieve help from the doctor & staff in Oakbrook. This is a wonderful clinic & I'm blessed to be in such professional care. I look forward to my next visit. By the way, it was absolutely painless which was a bonus for me. Thankyou so much to everyone who helped me. 🥰🧡"

"Breath taking to be able to have my knees WORK after going to other doctors and not getting the relief I get here. I love this place and tell everyone about it The staff is awesome"

"These people are terrific. They have succeeded every time they’ve treated me and been professional when doing so. I’ve had one hiccup there, and as you see, it didn’t affect my number of stars. But they pre-approved my insurance coverage for visits, so I came to be treated and made better. I went home and eventually received a bill for 100% of the costs!! I called and told them about it and the guy I spoke with said, “Well yeah, because the person who treated you wasn’t in your insurance”. I said, “First, it was YOU, YOU who verified my full coverage and then called me to say all was good, let’s get you scheduled.” I said, “You understand what I’m telling you, right?” I ONLY went to the appointments because you told me I was fully insured and pre-approved, that all was a go” . He said, “I understand, but then the person who actually injected you wasn’t covered.” I was about to blow my top. I resolved it with someone else. Beware of insurance coverage and make sure you are going to be treated by someone IN YOUR PLAN."

"Very positive experience I had Michelle for the first injection different person for the second and I requested Michelle for the other 3 Very happy with results I recommend this treatment if you have a problem with your knee"

"Today I finally got to get the experience of getting the gel shot in my knees. Sam and Mikey are great. Very pleasant personalities and professional. NO PAIN."

"My name is Emma. Michele is very knowledgeable and experienced. I don't feel any pain at all. She's a 10 and beautiful person at heart she treats me amazing"

"Praise the Lord, I just finished my final Gel injection and feeling like I'm 27 and not 57. So much pain all the time for years but found my Blessing here at the Joint Relief Center in Oakbrook, IL Love the Staff"

"JRI is great! I've interacted with about 10 people, and every single one was kind and courteous and professional. The appts were easy to schedule. The injections are not bad at all. Hoping for pain relief. Glad I found them."

"Excellent experience from start to finish. I took my dear friend to the Oak Brook location and she was treated wonderfully from all the staff members. Kind, caring, gentle, and answered all our questions. Patient with the patients. I highly recommend this facility. Five stars without hesitation."

"The PA dedra and Valencia the tech were AWESOME and are always so helpful and very careful at handling my knees. They are very professional and courteous each time I arrive there. I love this office and staff"

"Highly recommend Joint relief institute and give a big thank you to Valencia the Medical Tech for her professionalism. She did a great job at making one fell comfortable and at ease for the procedure."

"Generally happy with the JRI but a bit of a “factory” approach. Wish there had been more discussion about what to do after injections (walk for 30 minutes after) rather than just being handed written instructions. I finally was given that direction today after my 3rd injection. Also, not sure if X-rays taken at Ortho would have helped but we’re not requested."

"We, my brother and I can't say enough good things about JRI. They are so professional and considerate, willing to answer your questions and accommodate your individual needs. We needed transportation and they provided that also. I will recommend them to anyone who is suffering from knee or shoulder pain they are really nice people."

"The staff was super friendly and the doctors are so attentive to your needs. My experience was phenomenal!!! This place literally changed my life! My knees thank you all!!! No more pain!!"

"I've been going to this facility for about a year for pain in both knees. They have helped me, but I'll admit it's not forever but I'm going back in May for another treatment. It does offer relief for a period of time, and everyone is different. Some people have longer lasting relief than others. What I'm really thankful for is Jill Ores in the Billing Dept. as BCBS has giving them and myself a bit of a run around with how they are going to pay but with some hard work and diligence, Jill has managed once again to come through with working with me and the insurance company for a compromise that we're all happy with. I hope Jill stays with this group for a long time as it's difficult to find help that goes the extra mile to help their patients resolve any billing disputes. Good work once again Jill! Keep up the great job! I hope your upper management Dr. Hana appreciates all you do!!! All the best John D."

"I went to the Joint Relief Institute today, the environment was very welcoming and the staff was so friendly, they got me signed in and before I knew it I was sitting in the exam room meeting the Doctor and her assistant, they took x-rays and then explained to me while showing me on the x-ray what the problems were with my knees, she then went over the procedure that was right for me, it took literally 15 minutes to complete the procedure once she started and I will tell you this, it was completely painless. After I got home I went for a walk, about a half mile, I was smiling during the entire walk because it was for the first time in quite awhile pain free, well not totally pain free my face hurt from smiling so much lol. I'm so happy that I decided to go to the Joint Relief Institute, I believe my quality of life will be so much better now. If your experiencing any kind of knee pain trust me you will not be sorry go see this wonderful staff and you too will have Joint Relief."

"I was very satisfied with Briana and Corina. She has helped me so much, the treatment really helped me with my daily routine. Very respectful and professional, very appreciative of her knowledge. I have been telling people of the progress I have made. I am very happy. 😀"

"Yo Rodrigo Hernandez recomiendo joint relief institute,me trataron muy bien,todas mis preguntas tubieron respuesta,la inyeccion cero dolor y me hicieron sentir motivado Para regresar al ejercicio...(gracias por El buen servicio)"

"I have tried just about everything for my knee and after the first treatment I was very very satisfied and the staff is beautiful personality they treat everybody nice and Bree is the greatest and I recommend anyone with an Knee problem to go see her she’s the best"

"I started bring my father to them a year ago. Very caring professionals. Always a good experience. Their procedures have helped my father tremendously. We have worked with Ravi and Brianna, who are exceptional."

"Great care, everyone is so nice! And the doctors are awesome. They are highly qualified, and they explain everything in details to you to help you make a decision. Will definitely come back and for any joint problems."

"I’m sorry I didn’t visit the Joint Relief Institute sooner. After the first visit, I felt an improvement with my knee pain. The office personnel are friendly, helpful and courteous. Raul, a very polite technician, led me to the room where the procedure would take place. He answered my questions regarding the fluoroscopy machine and how it is used in this treatment. Dr. Julie Kafka was most patient and knowledgeable in answering my many questions. She explained the procedure as it progressed. I did not feel any discomfort only pain relief when I left the office. I am so glad I am a patient of the Joint Relief Institute and recommend that you become one too. Joanne Coleman"

"I needed some records transferred and Jill Ores was extremely helpful. Her service was prompt, she was so pleasant to speak with, and went the extra mile to follow-up. Thank you Jill!"

"I had my left knee done a month ago, and the clicking and grinding has stopped. I feel so much better. I had a knee replacement in 2018 on my right knee, and I feel worse on the right side. I wish I had known about Joint Relief back then. Thank you to the amazing staff of providers."

"This is the best place I've ever been to. Absolutely eased my pain. I can now walk, swim, and everything that I used to do before. Everyone is so passionate, friendly, and clean. I recommend this to everyone, joint relief Institute is the best. - Ms. Milton"

"I came to Joint Relief Institute in an effort to avoid knee surgery after 2 surgeons told me that I have no cartilage and need knee replacement surgery. They took X-rays during my consultation, and showed me that I actually have some cartilage in my knees. I never felt pressured by anyone there, but decided to try the treatment. Later that night after the first treatment, I was able to get up off my couch easier. The next day, coworkers commented that I was walking better. This is definitely working for me. I recommend this treatment. The entire staff is helpful, friendly and knowledgeable."

"The office is very nice all the employees are so kind..within a very short while you are able to tell the difference and pain relief. The follow ups are great."

"I go to the Oak Brook location and it is very easy to access. All staff is excellent. I get relief from the treatments. It is painless and fast. I will continue with treatments."

"Vert professional, friendly and explain everything they are doing clearly. They are all very compassionate and caring. My mom feels she her knees are feeling and trusts the staff. Highly recommended."

"They are terrific here. I had this done 1 year ago by someone else and it does not compare. Just to think they are not going to do surgery is a relief. I would recommend anyone having knee problems search out joint relief first."

"The Joint Relief institute is great! Just what the doctor ordered. Looking forward to being pain-free again. The staff has been great! Making me feel comfortable and explaining every step along the way."

"I had knee pain everyday and thinking of having a knee replacement. I happy I went to Joint Relief Institute. After completing my treatment i have no pain now. All of the staff was always happy and friendly everytime I was there. I am so happy I choose with this treatment options."

"The experience was awesome from the warm greeting once I arrived to the gentle approach of treatment where the provider uses an X-ray machine assist in administerIng the medicine painlessly. I highly recommend the Joint 𝙍𝙚𝙡𝙞𝙚𝙛 Institute to all in discomfort a peaceful place for healing to all who need relief of knee and shoulder discomfort. AFSB"

"Love the easy process and helpful staff that explains everything thoroughly as well as the relief I got after first visit.. Highly recommend this location"

"After having pain for long I got the flyer in the mail. I came here and I felt great! I think Dr Kafka and anyone with pain should come they have nothing to loose!"