Does Anthem Blue Cross Blue Shield Cover Durolane?
Anthem Blue Cross Blue Shield conditionally covers Durolane for knee osteoarthritis. Coverage is not automatic — you must meet specific eligibility criteria, and prior authorization is required before the injection is administered. Most members who document failed conservative care and obtain prior auth successfully get Durolane covered.
Anthem Blue Cross Blue Shield covers viscosupplementation HA injections with prior authorization for members with documented knee osteoarthritis. Some Anthem plans require at least 3 months of conservative care documentation before approving HA injections.
Durolane is non-avian derived — suitable for patients with bird or poultry allergies.
Anthem Blue Cross Blue Shield Coverage Criteria for Durolane
To get Durolane approved through Anthem Blue Cross Blue Shield, you typically need to meet the following criteria:
Prior Authorization: Yes. Prior authorization is required before Durolane is administered. Your provider’s office typically submits this request on your behalf.
Step Therapy / Conservative Care: Anthem Blue Cross Blue Shield requires documented failure of conservative treatments before approving Durolane. This typically includes:
- Physical therapy (usually 6–12 weeks minimum)
- NSAIDs or other oral anti-inflammatory medications
- In some cases, a trial of corticosteroid injections
Medical Necessity: Your treating physician must document:
- A confirmed diagnosis of knee osteoarthritis (X-ray evidence of joint space narrowing)
- Functional impairment affecting daily activities
- Why Durolane is appropriate for your specific case
Network Requirements: Anthem Blue Cross Blue Shield typically requires the injection to be performed by an in-network provider. Kaiser Permanente members must receive care within the Kaiser system.
How to Get Durolane Approved by Anthem Blue Cross Blue Shield
Follow these steps to maximize your approval odds:
- Verify coverage by calling the Anthem member services number on your insurance card
- Confirm your knee OA diagnosis is documented by a physician
- Document at least 3 months of failed conservative care (PT, NSAIDs)
- Your provider submits a prior authorization request with clinical supporting documents
- Receive written approval before scheduling your injection series
Pro tip: Ask your provider’s office to handle the prior authorization submission — they typically know the exact documentation Anthem Blue Cross Blue Shield requires and can respond to information requests faster.
What If Anthem Blue Cross Blue Shield Denies Durolane?
Denials happen, but they are not final. Anthem denials often result from insufficient conservative therapy documentation, prior authorization not obtained, or the procedure being performed out of network.
Your appeal options:
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Internal appeal — Request a formal reconsideration from Anthem Blue Cross Blue Shield. You typically have 30–180 days from the denial date. Include additional clinical documentation from your physician.
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Peer-to-peer review — Your doctor calls Anthem Blue Cross Blue Shield’s medical reviewer directly to discuss your case. This resolves many denials at the clinical level.
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External appeal — If Anthem Blue Cross Blue Shield upholds the internal denial, you can request an independent external review through your state insurance commissioner’s office.
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State insurance department complaint — If you believe the denial violates your plan’s terms, file a complaint with your state insurance regulator.
Keep copies of all denial letters, your medical records, and all correspondence. Time limits on appeals are strict.
Durolane vs. Alternatives Under Anthem Blue Cross Blue Shield
Anthem plans may have preferred provider networks and brand formulary requirements. Confirm brand eligibility with your Anthem plan before scheduling.
Common alternatives that may be covered under Anthem Blue Cross Blue Shield:
| Brand | Injections | Source | Approved |
|---|---|---|---|
| Durolane | Single injection | Non-avian (biofermentation, NASHA technology) | Varies by plan |
| Euflexxa | 3 weekly | Non-avian | Yes (with prior auth) |
| Durolane | Single | Non-avian | Yes (with prior auth) |
| Synvisc-One | Single | Avian | Yes (with prior auth) |
| Monovisc | Single | Non-avian | Yes (with prior auth) |
Your doctor can prescribe the brand that fits your clinical needs and your Anthem Blue Cross Blue Shield plan’s formulary.
Frequently Asked Questions
Does Anthem Blue Cross Blue Shield require prior authorization for Durolane?
Yes, Anthem Blue Cross Blue Shield requires prior authorization for Durolane. Your provider submits the request with clinical documentation before the injection. Do not receive the injection before authorization is confirmed.
How many Durolane injections does Anthem Blue Cross Blue Shield cover?
Durolane is administered as Single injection. Anthem Blue Cross Blue Shield typically covers the full standard injection course when prior authorization is approved and medical necessity is documented. Some plans may limit coverage to one injection series per knee per year.
Can I appeal a Durolane denial from Anthem Blue Cross Blue Shield?
Yes. Anthem Blue Cross Blue Shield is required by federal and state law to provide an appeals process for coverage denials. You have the right to an internal appeal and, if that fails, an external independent review. Your doctor can also request a peer-to-peer review with Anthem Blue Cross Blue Shield’s medical director. Engage your provider’s billing team to help navigate the process.
Coverage information reflects general Anthem Blue Cross Blue Shield policies as of 2026. Individual plan benefits vary. Always verify your specific plan coverage by calling the member services number on your insurance card before scheduling procedures.