What Is Medicaid?
Medicaid is a health insurance program for people with low income. Unlike Medicare, which is a federal program with the same rules everywhere, Medicaid is run by each state. This means the rules and coverage can be very different depending on where you live.
Key Point: State-by-State Variation
Because each state runs its own Medicaid program, coverage for joint pain treatments varies widely. A treatment covered in one state may not be covered in another. Always check with your state’s Medicaid program for specific coverage details.
Medicaid covers millions of Americans, including many older adults with joint pain. If you qualify, Medicaid can help pay for doctor visits, physical therapy, and some injection treatments.
Understanding State Variations
The biggest thing to know about Medicaid is that every state is different. The federal government sets minimum standards, but states can choose to cover more services or set their own rules.
What Every State Must Cover
Federal law requires all state Medicaid programs to cover certain services:
- Doctor visits
- Hospital care
- Lab tests and X-rays
- Nursing facility services
- Home health services
What States Can Choose to Cover
Many joint pain treatments are optional under federal rules. This means your state decides whether to cover them:
- Hyaluronic acid injections
- Physical therapy beyond minimum requirements
- Prescription pain medications
- Durable medical equipment like braces
How to Find Your State’s Coverage
- Call your state Medicaid office - The phone number is on your Medicaid card
- Visit your state Medicaid website - Search for your state name plus “Medicaid coverage”
- Ask your doctor’s billing office - They often know what Medicaid covers
- Contact a Medicaid managed care plan - If you are enrolled in one, call member services
Dual Eligible: Medicare and Medicaid Together
Some people qualify for both Medicare and Medicaid. This is called being “dual eligible.” If you have both programs, you may have extra benefits and lower costs.
Dual Eligible Benefits
- Little to no out-of-pocket costs for covered services
- Medicare covers most treatments, Medicaid covers remaining costs
- May qualify for Medicare Savings Programs
- Extra help with prescription drug costs
How Dual Coverage Works
When you have both Medicare and Medicaid:
- Medicare pays first for covered services
- Medicaid pays second for costs Medicare does not cover
- Your costs are minimal - often zero for covered services
For example, Medicare Part B covers hyaluronic acid injections for knee arthritis. If you have both Medicare and Medicaid, Medicare pays 80% and Medicaid typically pays the remaining 20%. You pay nothing.
To learn more about Medicare coverage, see our Medicare Part B coverage guide.
What Treatments Are Typically Covered
Here is what most state Medicaid programs cover for joint pain. Remember to verify coverage with your specific state.
Generally Covered in Most States
- Doctor office visits
- Cortisone injections
- Physical therapy (with limits)
- X-rays and basic imaging
- Generic pain medications
Coverage Varies by State
- Hyaluronic acid injections
- MRI scans
- Knee braces and supports
- Extended physical therapy
NOT Covered in Most States
- PRP (platelet-rich plasma) injections
- Stem cell treatments
- Experimental or unproven treatments
Physical Therapy Under Medicaid
All states cover some physical therapy, but the rules differ:
- Visit limits - Some states cap visits per year (often 20-30)
- Prior authorization - Many states require approval before starting PT
- Provider requirements - Must use a Medicaid-enrolled therapist
If you reach your state’s visit limit, ask your doctor about getting an exception for medical necessity.
Prior Authorization in Medicaid
Many Medicaid programs require prior authorization (PA) before approving certain treatments. This means your doctor must get approval before providing the treatment.
What Requires Prior Authorization
Common treatments needing PA in many states:
- Hyaluronic acid injections
- Extended physical therapy
- MRI scans
- Brand-name medications
- Durable medical equipment
The PA Process
- Your doctor submits a request to Medicaid or your managed care plan
- The program reviews medical records and necessity
- Decision is made - usually within 14 days (faster for urgent needs)
- You receive notification of approval or denial
Important Warning
If you receive treatment without required prior authorization, Medicaid will likely deny the claim. Always verify PA requirements before your appointment.
Finding Medicaid-Enrolled Providers
You must see providers who are enrolled in Medicaid. Not all doctors accept Medicaid patients, so finding the right provider is important.
How to Find a Provider
Steps to Find Care
- Call your Medicaid managed care plan for a provider list
- Check your state Medicaid website’s provider directory
- Call the provider’s office to confirm they accept your specific plan
- Ask for a referral from your primary care doctor
Questions to Ask Providers
Before scheduling, ask:
- “Do you accept [your state] Medicaid?”
- “Are you enrolled as a Medicaid provider?”
- “Do you accept my specific managed care plan?”
- “Is prior authorization needed for this treatment?”
If You Cannot Find a Provider
If you have trouble finding a Medicaid provider for joint care:
- Contact your managed care plan about network adequacy
- Ask your state Medicaid office for help
- Check community health centers, which must accept Medicaid
- Look into university or teaching hospitals
Appeals and Fair Hearings
If Medicaid denies a treatment or service, you have the right to appeal. This is called a “fair hearing.”
Your Rights
You Have the Right to Appeal
Federal law guarantees your right to a fair hearing if Medicaid denies, reduces, or ends a service. You can present your case to an impartial hearing officer.
How to File an Appeal
- Request a fair hearing in writing within the deadline (usually 60-90 days)
- State the reason you disagree with the decision
- Include supporting documents - doctor letters, medical records
- Request continuation of benefits if appealing a reduction in services
- Attend the hearing by phone or in person
Tips for a Successful Appeal
- Meet all deadlines - Missing the deadline means losing your appeal rights
- Get a letter from your doctor explaining medical necessity
- Gather documentation of past treatments and their results
- Request an expedited review if delay would harm your health
- Consider getting help from a legal aid organization
Resources for Help
You do not have to navigate Medicaid alone. Free assistance is available.
Where to Get Help
Free Resources
- Your state Medicaid office - Phone number on your card
- Legal aid organizations - Free legal help for Medicaid issues
- Health Insurance Assistance Programs - Free counseling in most states
- Community health centers - Can help you access care
For Dual Eligible Individuals
If you have both Medicare and Medicaid:
- SHIP (State Health Insurance Assistance Program) - Free Medicare counseling at shiphelp.org
- 1-800-MEDICARE (1-800-633-4227) - Help with Medicare questions
- Medicare-Medicaid Coordination Office - For issues involving both programs
Key Takeaways
- Medicaid coverage varies by state - Always check your specific state’s rules
- Dual eligible beneficiaries often have minimal out-of-pocket costs
- You must use Medicaid-enrolled providers - Verify before scheduling
- Prior authorization is often required - Get approval before treatment
- PRP and stem cell treatments are not covered in virtually all states
- You have the right to appeal denials through a fair hearing
- Free help is available through legal aid and state programs
Related Resources
- Medicare Part B Coverage Guide - For dual eligible beneficiaries
- Hyaluronic Acid Injections: Complete Guide
- Understanding Prior Authorization
- Out-of-Pocket Costs Explained