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Prior Authorization

Approval from your insurance company required before receiving certain treatments. If not obtained, the treatment may not be covered even if it's normally a covered benefit.

Extended Definition

Prior authorization (PA), also called pre-authorization or pre-approval, is a requirement that your doctor get permission from your insurance company before providing certain treatments or services.

Why It Exists

Insurance companies use PA to:

  • Ensure treatments meet coverage criteria
  • Confirm medical necessity
  • Control costs
  • Direct patients to preferred options

Treatments Often Requiring PA

For joint pain:

  • Hyaluronic acid injections (especially MA plans)
  • MRI and CT scans
  • Extended physical therapy
  • Specialty medications
  • DME items
  • Certain surgical procedures

The PA Process

  1. Doctor submits request with clinical documentation
  2. Insurance reviews (usually 1-5 business days)
  3. Decision issued: Approved, denied, or more info needed
  4. If denied: Appeal rights available

Tips for Smooth PA

For Patients:

  • Ask if PA is required before scheduling
  • Provide all requested medical records
  • Follow up if decision is delayed
  • Know your plan’s timeline requirements

What Doctors Provide:

  • Diagnosis codes (ICD-10)
  • Medical necessity documentation
  • Prior treatment history
  • Clinical notes supporting request

If Prior Authorization Is Denied

You have the right to appeal:

  1. Internal appeal - Insurance reviews again
  2. External review - Independent reviewer decides
  3. Expedited review - For urgent situations

Traditional Medicare vs. MA

SituationTraditional MedicareMedicare Advantage
HA injectionsUsually no PA neededOften requires PA
Physical therapyNo PAMay require PA after X visits
ImagingUsually no PAOften requires PA

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